BIOMATRIX OS · REGULATORY & GOVERNANCE COMPLIANCE
Grievance
Grievance Redressal Desk
In accordance with Indian Information Technology and intermediary guidelines, formal grievances are acknowledged within 48 business hours.
Grievance Officer: Corporate Compliance Desk
Email: grievance@biomatrixos.com
Contact: Available on portal
Address: Registered corporate address
Setup Incomplete: Official merchant and grievance contact details must be updated in system config prior to live Razorpay activation.