BIOMATRIX OS · REGULATORY & GOVERNANCE COMPLIANCE
Refund Cancellation
7-Day Free Trial
The 7-day trial provides full platform access for up to 10 seats without any requirement for credit card entry.
Cancellation and Refund Policy
All purchased plans are fixed-term prepaid software licenses. If you encounter duplicate transactions or technical non-delivery, submit a request within 7 days with your Razorpay transaction ID. Approved refunds are credited to the original payment source within 5–10 business days.
Setup Incomplete: Official merchant and grievance contact details must be updated in system config prior to live Razorpay activation.